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Как до нас добраться: Проезд до станции метро Тушинская. Выход из последнего вагона из цента, в сторону Волоколамского шоссе. Переходите на противоположную сторону Волоколамского шоссе и двигайтесь вправо в сторону бизнес-центра "СДМ-БАНК". Главный вход в здание.


пн-пт с 10:00 до 19:00
Тушинская, Волоколамское ш. 73, офис 250.
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Как правильно составить досудебную претензию контрагенту?


Если Вы столкнулись с назревающей конфликтной ситуацией с бизнес-партнером, необходимо письменно формулировать требования и замечания. Это может быть ваш постоянный или новый поставщик, либо компания, у которой вы заказали услуги, неважно, главное письменно и своевременно писать письма руководству. В том случае, если возникнет необходимость судебного процесса, Вам будет, что предъявить в суде. Суд увидит, ваши неоднократные попытки самостоятельной борьбы с ответчиком.

Но и без судебного процесса, претензия всегда дисциплинирует и привлекает больше внимания к вам как партнеру/клиенту. Поэтому мы подготовили список основных требований претензии:
  • претензия пишется на вашем бланке, где указан реквизиты компании (Наименование, ОГРН, юридический адрес, контакты, электронный адрес);
  • наименование организации кому пишется претензия (с указание имени на кого пишется документ);
  • ссылки на документы основания правоотношения (договор, товарные накладные или акты выполненных работ);
  • описание основной проблемы и претензии (желательно ссылками на документы основания, например экспертизы или акты обнаружения некачественных продуктов и т.д.);
  • ваши требования (что вы просите: устранить недостатки, вернуть деньги и т.д.);
  • если договором не установлен срок ответа на досудебную претензию, необходимо указать срок для такого ответа.

После подготовки претензии, ее необходимо отправить по юридическому адресу почтой России и сохранить квитанции об отправке. Желательно продублировать претензию по всем известным адресам компании. Так же рекомендуем отправить претензию по электронной почте, предварительно уведомив секретаря о направлении такого письма.

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